FAQ — Trackmail Solutions

Question 1

What is mail tracking and how does it work?

Accepted Answer

Mail tracking allows you to monitor the delivery status of your direct mail pieces in real time. Using USPS Intelligent Mail Barcodes (IMb), we provide scan data that shows when and where your mail pieces are processed and delivered.

Question 2

What industries do you serve?

Accepted Answer

We serve a wide range of industries including Direct Mail, Financial/Banking, Election Offices, and Government Agencies. Our solutions are tailored to the specific needs of each industry.

Question 3

What is the Insight Processor?

Accepted Answer

The Insight Processor is our proprietary mail processing system that improves your office workflow. It is available in Simplex and Duplex configurations with inline printer capabilities, making it ideal for high-volume mail operations.

Question 4

What is Automatic Signature Verification?

Accepted Answer

Automatic Signature Verification is a technology that validates signatures on mail pieces to ensure authenticity and integrity. It is especially valuable for election offices and government agencies handling sensitive correspondence.

Question 5

How long has Trackmail Solutions been in business?

Accepted Answer

We have over 30 years of experience in Direct Mail and Marketing Business Processing Tools. During that time we have worked with many companies and customers across a variety of industries.

Question 6

What is the County Insight application?

Accepted Answer

The County Insight application is a specialized tool designed for county-level government and election offices to manage and track mail processing operations efficiently. Contact us to learn more about how it can benefit your office.

Question 7

How do I get started with Trackmail Solutions?

Accepted Answer

Getting started is simple. Contact us through our Contact Us page or give us a call. Our team will schedule a comprehensive consultation to identify your needs and develop a customized plan with timelines and cost analysis.

Question 8

Do you offer a consultation before committing to a plan?

Accepted Answer

Yes. Our service includes a comprehensive consult to help identify gaps and opportunities. This results in a detailed report with a project plan, timelines, and cost analysis so you can make an informed decision.

Frequently Asked Questions